Privacy Policy
Privacy Policy
At Elixir Health Care, protecting your data is one of our top priorities. This policy explains what information we collect, how we use it, and what rights you have over it
1. Information We Collect
When you place an order, create an account, or subscribe to our newsletter on [STORE NAME], we may collect the following information:
| Category | Examples |
|---|---|
| Contact Details | Name, email address, phone number |
| Shipping Info | Delivery address, city, postal code |
| Order Details | Purchased products, order history, amount |
| Payment Info | Payment method (card details are securely processed by our payment gateway, we do not store full card numbers) |
| Device Info | Browser type, IP address, device type |
2. How We Use Your Information
We use your information for the following purposes:
- To process orders and deliver products
- To provide customer support
- To send order updates and shipping notifications
- To improve your website experience
- To send promotions and newsletters (only if you've opted in)
- To prevent fraud and maintain security
3. Cookies & Tracking Technologies
Our website uses cookies to give you a better shopping experience, such as remembering items in your cart, keeping you logged in, and analyzing website traffic. You can disable cookies through your browser settings, though some features of the website may not work properly as a result.
4. Sharing of Information
We never sell your personal information. We only share your data in the following cases:
- With delivery/courier partners (to deliver your order)
- With payment gateway providers (to process payments)
- With law enforcement, where legally required
5. Data Security
Your information is protected using industry-standard security measures, including SSL encryption. However, no transmission over the internet can be guaranteed to be 100% secure, so we cannot promise absolute security.
6. Data Retention
We retain your information only for as long as necessary, to maintain order history and meet accounting and legal requirements. After that, your data is securely deleted or anonymized.
7. Your Rights & Choices
You have the following rights:
- The right to access or update your information
- The right to request deletion of your account/data
- The right to opt out of marketing emails
- The right to manage or disable cookies
To exercise any of these rights, contact us at info@elixerhealthcarepk.com.
8. Children's Privacy
Our website is not intended for children under the age of 18, and we do not knowingly collect information from them. If you believe we have inadvertently collected information from a minor, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time.Continued use of the website constitutes acceptance of these changes.
Questions about our privacy policy?
If you have any questions or concerns, feel free to reach out to our team — we're happy to help.